Requesting An Item
Through the MVLC network we have access to over 2.4 million items. You may request items from another MVLC library to be sent to the Billerica Library for you or visit the owning library yourself. Our staff would be happy to place you on a waiting list for items currently checked out!
Items from another Library: Up to 5 items may be requested at the Information or Circulation Desks. We will notify you by telephone or email when the items are available. Some items are not available to borrow from other libraries. These include any items with a call number of: R, REF, RR, Rental or any combination of those; or with a status of NON-CIRC.
Items in Billerica currently checked out: There is no limit on number of requests. We will notify you by telephone or email when the item is available. We cannot place a hold on any feature films.
What you can do: Through our new online catalog you can place holds, view blocks, and renew items already out on your card. To access your account you will need your library card number and your PIN number which is currently set as the last four digits of your telephone number.
